Shipping, Returns + various terms
We do not provide refunds for change of mind. In terms of your statutory rights, we will offer an exchange, credit note or refund on any item that is faulty, unfit for the intended purpose or different from what was shown or described to you. We are happy to provide an exchange or a credit note on any non-sale item, within 14 days of purchase, providing that the item remains unused, undamaged and is in its original condition.
Each artwork is made to order so we allow 14 - 28 days for delivery for limited edition artwork and 7-14 days for prints. We use a variety of couriers including Australia Post, TNT & Toll. A tracking number will be emailed to you once the item has been shipped.
PROMOTION & SALE FAQ'S
Promotions, discounts and promotional codes are valid for the advertised dates & times only and cannot be extended. Discounts cannot be applied to orders placed outside of the advertised promotion times. If a discount code is supplied, this must be applied at checkout to redeem the promotion. Discount codes can not be added after your order has been placed and confirmation received. All promotions are available to Australian residents only.
Promotions cannot be combined with other promotions.
Promotions do not apply to gift certificates, shipping, GST or duties or similar services.
Reduced and Sale items are NOT eligible for returns. Once your order has been placed no amendments or cancellations can be made.
For promotions where you must buy 1 (or more) item(s) to get a reduction on the second (additional) item(s), the discount will be applied at checkout to the lower priced item.
Exchange, refund or credit notes are not valid on any products purchased during a promotion or with a promotional code unless in the case where product is deemed faulty or damaged.
Promotional items are available only while stocks last
The Print Collective can, at its sole discretion, extend or terminate a Promotion at any time.
AGREEMENT OF TERMS
By placing an order with The Print Collective you are agreeing to the above terms and conditions. These terms are subject to change at any time. If the terms are amended they will be effective immediately.
The Print Collective accepts payments by Credit Card & Paypal. Payment is required before an order can be processed.
If you have any furthur questions please contact firstname.lastname@example.org